After assessing three suppliers – the best option was found to be The Please Hold Group.  This supplier is able to provide a back-end platform that we can use to transmit the updated messaging that allows us to manage, review, and audit content by location.

Our one common voice and music source initiatives that you accomplished throughout our company have brought a new and consistent image to our company and for our customers who call us. The professional talent you use for recordings is first class. 

The service that we receive from your company is always excellent, even when we are asking for the impossible…

You continue to meet our expectation of an On Hold supplier resource; from securing voice talent, to recording scripts, to providing us with cost efficiencies, as well as providing our agents and corporate staff with phenomenal client service. Your team is also innovative from a technology standpoint and ensures our program is in line with the new trends. I would not hesitate to recommend you to anyone..

Our owner was looking for a cost effective service and yours fit our needs. We are saving $ by switching to you instead of using other providers, the music choices are far greater then getting a memory stick every few months and hearing the same music over and over. You have used our manager guides to create in store advertising of our products that our guests may not know about. Your features are much better and it is easy to use the online services to change music throughout the weeks.

Working with you has been nothing short of amazing. Thank you for such kind and detailed attention to our firm and for your endless kind compliments. Please know I echo them and so very much enjoy this working relationship we are building.